I am often asked how does the Brooktrout Fax board show up in Device Manager. Here is a Open Text KB article that explains it quite well:
Fax Server - How Should My Fax Board Appear in Device Manager?
Fax Server (RightFax) [ General 7.x or Earlier 8.0 8.5 8.7 9.0 9.3 9.4 ]
In Fax Server, RightFax Edition, the appearance of your fax board in Device Manager varies depending on the version of Fax Server you run and the type of fax board you have installed.
To determine how your fax board should appear in Device Manager, find your fax board and Fax Server version in the list below.
TruFax and TR114 Fax Boards ==================
Fax Server Version: ALL
No driver is installed.
The fax board appears as
"Unknown PCI or I/O Device."
If anything else is listed for your fax board, follow the instructions in Knowledge Base article 16208113, "RightFax & Windows 2003 - How to remove the Brooktrout PnP driver," to remove the Microsoft Windows Plug and Play drivers.
TR1034 Fax Boards ============
Fax Server Version: 7.x, 8.x, and 9.0 to 9.3 HF3
No driver is installed.
The fax board appears as
"Unknown PCI or I/O Device."
Fax Server Version: 9.3 FP1b and later
The fax board appears as
"TRxStream."
If anything else is listed for your fax board, follow the instructions in Knowledge Base article 16208113, "RightFax & Windows 2003 - How to remove the Brooktrout PnP driver," to remove the Microsoft Windows Plug and Play drivers.
Eicon Fax Boards ==========
Fax Server Version: ALL
Eicon fax boards use Plug and Play drivers.
The fax board appears as
"Eicon Diva Server [model]" in Device Manager.
Gammalink Fax Boards =============
Fax Server Version: ALL (except 9.4 and later)
Gammalink fax boards use Plug and Play drivers.
The fax board appears as
"Intel Gammalink [model]" in Device Manager.
NOTE: Gammalink Faxboards are not supported in Fax Server 9.4 and later.
No comments:
Post a Comment