Friday, November 12, 2010

RightFax related Hash tags for Twitter

So I just got back from Open Text Content World 2010 that was held at the Gaylord National Hotel in Washington DC. One of the biggest and best parts of Content World was the Social Media sessions given by Mike Whitmore and his team at Fresh Consulting. During my last session we talked about using hash tags in Tweets, which brings me to the meat of this post: What tags should be common across the board for RightFax related Hash tags.

So here is my list of recommended tags that should be used by those of us in the business of RightFax.

#OT = Open Text
#OpenText = see above :)
#RightFax = "I will never call it 'Open Text Fax Server, RightFax Edition'"
#RF = Nice and short for when you need the space
#OTCW = Open Text Content World
#INGSW = Ingenium Software (Well I do have to mention my own company in tweets don't I)
#Fax =

I hope that people reading this will help fill out the list of hash tags, and that we can provide this list to #OT marketing to be used by all the #RF partners and #OT employees

Cheers


Thursday, February 18, 2010

64bit SharePoint Server 2007 Support

Open Text Fax Server Connector 2.0 for SharePoint Server 2007
Open Text Fax and Document Distribution Group
Date: 2-9-2010
Product Bulletin: 1004
Overview
The Fax Server, Connector for Microsoft SharePoint Server 2007 connectivity has been updated to support installations on 64 bit SharePoint 2007 servers. A new installer, available now on the Knowledge Center downloads page will support installations on 64 bit based SharePoint 2007 servers. There are no new features or functionality that are provided in this release.

Saturday, November 21, 2009

New Open Text White Paper

Download a free White Paper

Compliance in the Corporate World: How fax server technology minimizes compliance risks

Maintaining regulatory compliance is a major business issue facing organizations around the world. The need to secure, track, and store information for compliance purposes is critical because the risks of noncompliance are very real. This white paper addresses the area of fax communications and the steps you can take to make your organization compliant.


Get the White Paper Here


Saturday, November 14, 2009

Brooktrout Fax Boards and Windows

Howdy folks,
I am often asked how does the Brooktrout Fax board show up in Device Manager. Here is a Open Text KB article that explains it quite well:

Fax Server - How Should My Fax Board Appear in Device Manager?
Fax Server (RightFax)
[ General 7.x or Earlier 8.0 8.5 8.7 9.0 9.3 9.4 ]
In Fax Server, RightFax Edition, the appearance of your fax board in Device Manager varies depending on the version of Fax Server you run and the type of fax board you have installed.
To determine how your fax board should appear in Device Manager, find your fax board and Fax Server version in the list below.

TruFax and TR114 Fax Boards
==================

Fax Server Version: ALL
  • No driver is installed.

  • The fax board appears as
  • "Unknown PCI or I/O Device."
If anything else is listed for your fax board, follow the instructions in Knowledge Base article 16208113, "RightFax & Windows 2003 - How to remove the Brooktrout PnP driver," to remove the Microsoft Windows Plug and Play drivers.


TR1034 Fax Boards
============

Fax Server Version: 7.x, 8.x, and 9.0 to 9.3 HF3
  • No driver is installed.

  • The fax board appears as
  • "Unknown PCI or I/O Device."
Fax Server Version: 9.3 FP1b and later
  • The fax board appears as
  • "TRxStream."
If anything else is listed for your fax board, follow the instructions in Knowledge Base article 16208113, "RightFax & Windows 2003 - How to remove the Brooktrout PnP driver," to remove the Microsoft Windows Plug and Play drivers.


Eicon Fax Boards
==========

Fax Server Version: ALL
  • Eicon fax boards use Plug and Play drivers.

  • The fax board appears as
  • "Eicon Diva Server [model]" in Device Manager.

Gammalink Fax Boards
=============

Fax Server Version: ALL (except 9.4 and later)
  • Gammalink fax boards use Plug and Play drivers.

  • The fax board appears as
  • "Intel Gammalink [model]" in Device Manager.

NOTE: Gammalink Faxboards are not supported in Fax Server 9.4 and later.

Wednesday, November 4, 2009

RightFax 9.4 SR5

The Open Text Fax and Document Distribution Group is pleased to announce the immediate release of Open Text Fax Server, RightFax Edition (formerly Captaris RightFax) 9.4 Service Release 5.

The Service Release includes many important software fixes for Fax Server 9.4, fax board drivers, and Fax Server client applications. It is recommended for all customers running Fax Server 9.4.

For a complete list of software fixes, refer to the ReadMe.
Customers with a RightFax Support Plan can download the software and Readme for Service Release 5 from the Open Text Knowledge Center at the URL here.

Friday, October 30, 2009

Ingenium Software is proud to announce that we are creating new blogs to assist our customers with new and information regard the Document Management world.