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Compliance in the Corporate World: How fax server technology minimizes compliance risks

Maintaining regulatory compliance is a major business issue facing organizations around the world. The need to secure, track, and store information for compliance purposes is critical because the risks of noncompliance are very real. This white paper addresses the area of fax communications and the steps you can take to make your organization compliant.

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Brooktrout Fax Boards and Windows

Howdy folks,

I am often asked how does the Brooktrout Fax board show up in Device Manager. Here is a Open Text KB article that explains it quite well:

Fax Server - How Should My Fax Board Appear in Device Manager?
Technical Article applies to:		Fax Server (RightFax) [ General 7.x or Earlier 8.0 8.5 8.7 9.0 9.3 9.4 ]
Summary:		In Fax Server, RightFax Edition, the appearance of your fax board in Device Manager varies depending on the version of Fax Server you run and the type of fax board you have installed.
Error Message:
Solution:		To determine how your fax board should appear in Device Manager, find your fax board and Fax Server version in the list below. TruFax and TR114 Fax Boards ================== Fax Server Version: ALL No driver is installed. The fax board appears as "Unknown PCI or I/O Device." If anything else is listed for your fax board, follow the instructions in Knowledge Base article 16208113, "RightFax & Windows 2003 - How to remove the Brooktrout PnP driver," to remove the Microsoft Windows Plug and Play drivers. TR1034 Fax Boards ============ Fax Server Version: 7.x, 8.x, and 9.0 to 9.3 HF3 No driver is installed. The fax board appears as "Unknown PCI or I/O Device." Fax Server Version: 9.3 FP1b and later The fax board appears as "TRxStream." If anything else is listed for your fax board, follow the instructions in Knowledge Base article 16208113, "RightFax & Windows 2003 - How to remove the Brooktrout PnP driver," to remove the Microsoft Windows Plug and Play drivers. Eicon Fax Boards ========== Fax Server Version: ALL Eicon fax boards use Plug and Play drivers. The fax board appears as "Eicon Diva Server [model]" in Device Manager. Gammalink Fax Boards ============= Fax Server Version: ALL (except 9.4 and later) Gammalink fax boards use Plug and Play drivers. The fax board appears as "Intel Gammalink [model]" in Device Manager. NOTE: Gammalink Faxboards are not supported in Fax Server 9.4 and later.

RightFax 9.4 SR5

The Open Text Fax and Document Distribution Group is pleased to announce the immediate release of Open Text Fax Server, RightFax Edition (formerly Captaris RightFax) 9.4 Service Release 5.

The Service Release includes many important software fixes for Fax Server 9.4, fax board drivers, and Fax Server client applications. It is recommended for all customers running Fax Server 9.4.

For a complete list of software fixes, refer to the ReadMe.
Customers with a RightFax Support Plan can download the software and Readme for Service Release 5 from the Open Text Knowledge Center at the URL here.

Ingenium Software is proud to announce that we are creating new blogs to assist our customers with new and information regard the Document Management world.